In case you’ve never signed up for a web hosting account or you have switched companies and the new one employs an account management dashboard that you haven’t seen before, you may get confused about how to complete a given operation in your account or on your desktop PC. That is the reason why, some hosting providers have created a knowledge base, which describes the most common enquiries and issues connected with the specific platform they use, instead of including only generic info. Such a knowledge base will allow you to find the necessary information swiftly and effortlessly, so you will not need to commit time and effort to things that may require something as elementary as clicking a button or marking a tickbox. Thus, not only can you get things done, but you can also learn a lot of new and helpful facts, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you’ve ordered your very first cloud website hosting plan through our company or have migrated your website over to us, you will grow familiar with our services and our created-developed Hepsia Control Panel in no time due to the fact that we have prepared a comprehensive knowledge base where you can find all the info that you’ll ever need – both general info with regards to the hosting service as a whole and more specific info about the separate features that you can make use of and the obstacles that you may run into. The articles are available in two locations. The entire article list is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in every section of the Control Panel too. You can find out how to accomplish just about everything, from creating an .htaccess file to managing a mailing list, and all the articles feature exhaustive guidelines, so you will never become confused because of an unclear text. Of course, if you chance upon a more specific obstacle and you’re unable to find a solution in our knowledge base, you can get in touch with our support team representatives 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include comprehensive online documentation where you will find info about all the functions that our in-house created Hepsia hosting Control Panel comes with, plus solutions to different questions and issues that you could experience. All installation manuals include thorough explanations, which means that you will not have to worry about overlooking something in case you’re planning to export a database, for example. The troubleshooting articles cover a number of different potential causes of certain problems and the solution for each of them, so if you aren’t able to send email messages although you have the correct SMTP settings, for example, you can quickly find out what the reason for this may be and rectify the problem with a couple of clicks of the mouse in your email client. As Hepsia offers quite a lot of features, you’ll be able to find applicable articles in each and every section. In case you desire to check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.