Although this isn't the most importantfactor to distinguish a trustworthy cloud website hosting company from a bad one or a reseller from an actual supplier, having the option to call and consult with a live person is a sign that you are not dealing with a one-person firm and that you can get in touch with someone any time you're looking for support. The phone support for web hosting services may range from general to expert, therefore the problems which can be resolved through a call vary based on the specific company. Usually, these matters are simpler and feature billing or 1st level technical issues because more complex matters usually need a support ticket where both you and the sysadmins can follow what's going on with a particular situation. Nonetheless, being able to phone call your supplier can save you considerable time and efforts for the numerous small things which may eventually appear when you manage your hosting account.

Phone Support in Cloud Website Hosting

In case you decide to purchase one of our cloud website hosting plans, you'll be able to get in touch with our support team via phone for 14 hours a day. We will help you choose the perfect package for your sites since we think that it's better to discuss such issues with a live person. If you already own an account, we are able to help you with any sales/billing questions and general matters, even with some technical matters that do not need too much time or escalation to an administrator because it will be better to open a ticket for time-consuming problems and have all the communication in one place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours daily as a part of the support services for each semi-dedicated server package that we supply. As some issues are more difficult and time-consuming, you will have to open a support ticket if you come across such an issue, still for all of the billing, general or minor tech issues you can always give us a call and we will help you instantly in order to save you the time you'll need to spend on opening a ticket. Even if you do not have an account yet, you can find out whether you can host your internet sites on our advanced cloud platform or you'll be able to get any other general info about our semi-dedicated solutions. We have local phone numbers in the USA, the United Kingdom and Australia plus a worldwide number, therefore you can call the one which is nearer to your region.