Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top quality support prompt is our main priority, so we support each cloud website hosting plans plan with a one hour ticket reaction warranty. As soon as you send a ticket or post an email, our user help and support crew will do their best to provide the most appropriate answer to your problem and to offer information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our team of qualified professionals will be on the web for you 24x7x365 to react to all your enquiries and to resolve any issue that you might have. You will be able to send us a customer assistance ticket from your Web Site Control Panel or drop an e–mail at any time. Also, on working days, you are able to ring us or make use of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel delivers a detailed know–how base which is integrated into all areas. In each part, you will find a Help control key that will load for you a list of step–by–step online classes on how to make use of a particular element or conduct a selected action. Moreover, we have crafted educational video lessons so its possible to get a better idea of the Control Panel’s interface.