Tech Support Channels

  • 1 hour ticket response time

  • A 60–Minute Ticket Response Guarantee

  • Each help request you send to us will be replied to within maximum 1 hour. In case your ticket or e–mail requires further assistance from an administrator, we will without delay forward it and leave a comment to let you know that your issue is being worked on. If you make use of the Optional Admin Services package, all of the tasks included there will be carried out at a time that is suitable for you.

  • Top quality support service

  • A First–Rate Tech Support Service

  • We will be available to you 24x7x365 to answer any questions that you may have with regard to our Web Site Control Panel or any of the applications that we have preinstalled for your convenience on the dedicated web hosting server. In case you also need help with server admin tasks, take a glance at our Optional Admin Services package, which includes backup hard disk storage space, weekly OS updates, server monitoring and rebooting services, as well as troubleshooting and installation services.

  • Intuitive help center

  • An Easy–to–Navigate Help Area

  • Each dedicated web hosting plan comes with our cost–free Web Site Control Panel, which sports an integrated knowledgebase plus a selection of step–by–step video tutorials. Whenever you need help while working with the Web Site Control Panel, just push the Videos or Help buttons located in the top right corner.