Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Site Control Panel you’ll find a detailed Help section featuring a multitude of articles and commonly asked questions. They are compiled by our support team of competent technicians. Just type in your question and our clever platform will provide you with the best answer.

  • Top quality support service

  • How–To Video Clips

  • For people who’d like to find out how to settle a typically experienced problem by watching a video tutorial, we have added a compilation of video tutorials to our Web Site Control Panel. All the videos are brief and simple to grasp. They offer step–by–step demonstrations of various website administration procedures.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 tech support service and include a sixty–minute support ticket response time guarantee. Our trained tech support engineers will be available to you 24/7 and will resolve any issue that you might possibly face within less than sixty minutes after the customer support ticket submission. In the majority of cases, a reply will be given to you in less than 20 minutes.