1 hour ticket response
Quick assistance is our top objective and that is why we’ve got a team of professional customer support engineers who are prepared to provide a swift reply to any question that you could possibly have. Simply open your technical support ticket from your Web Site Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute customer support ticket response time.
A First–Rate Technical Support Service
Each member of our customer care staff has many years of experience in the cloud website hosting plans world and the vast majority of them have worked for us for at least 5 years. They all are prepared to respond to all your inquiries in the most professional manner possible.
A User–Friendly Help Section
In the Web Site Control Panel you can find an intuitive Help section where you can find quick hints on how to use our web hosting services. You can see the answers to your inquiries in the F.A.Q. library, find more information in the web hosting account management articles or watch the educational video tutorials.
