Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Guarantee

  • Our technical help and support team is on duty round the clock to attend to every one of your support needs. Every ticket you post to us is going to be addressed within no more than sixty minutes. If your problem demands assistance from one of our administrators, we are going to address the ticket to the person in charge and will notify you that the case is being taken care of.

  • Top quality support service

  • Expert Tech Assist Service

  • We are on line for you around the clock to deliver information and technical support and to help you with any trouble that you could have whilst administering your virtual server. We are able to assist you with all pre–installed packages, like your OS, server admin panel (in accordance with the VPS type) and the Web Site Control Panel produced 100% by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • A detailed and regularly updated collection of articles is included in our in–house built Web Site Control Panel. It offers quick tips about how to execute all the standard website control duties. The Help area gives you extensive how–to articles and reviews and step by step video lessons. You can reach the Help zone by clicking the Help or Video buttons in the upper right side of each Control Panel section.